Why is my QuickBooks not responding? Try these 3 tried and tested fixes!

 “Quickbooks desktop won't open” is a typical issue that a user faces sometimes. When attempting to launch QuickBooks Desktop, users may get an error, or the screen becomes unresponsive.

In this post, we'll review what's causing these quickbooks not opening issues. What can be done about it, and what are some of the best methods for fixing your QuickBooks Desktop?

 


What causes the Quickbooks not opening error?

 

If you experience a similar problem, one of the following possibilities might be to blame:

 

l Your business name might be longer than necessary.

l The QBWUSER.INI file may be corrupt, damaged or missing.

l Hard drive is corrupted.

l Incorrectly installed QuickBooks Desktop or damaged program files.

l Windows OS is corrupt.

l Conflict in a specific program such as Antivirus.

l Error while installation.

l Damaged program files.

 

The solutions to the problems are listed below:

 

Launch ‘Quick Fix my Program’ under 'QuickBooks Tool Hub' 

 

Step 1: Download QuickBooks Tool Hub and install it.

 

l Quit QuickBooks.

 

l Download the latest release of the 'QuickBooks Tool Hub’. 

 

l Open the downloaded file (QuickBooksToolHub.exe).

 

l To install. Accept all terms and conditions and follow on-screen instructions.

 

l Once the installation is complete. Double-click the program icon on the Windows desktop to launch the tool hub program.

 

Step 2: Now, launch Quick Fix my Program under Tool Hub

 

The Quick Fix will terminate all background processes that QuickBooks is using.

 

l Launch QuickBooks Tool Hub

 

l Click on Program problems

 

l Now, click on ‘Quick Fix My Program’

 

l Launch the tool and let it repair.

 

l Now, Open your data file on the QuickBooks desktop.

 

l Check to see if the issue persists or is repaired.

 

Try QuickBooks Install Diagnostic Tool

 

Suppose quickbooks won't open Even after trying the first method. Then try the QuickBooks Install Diagnostic Tool. This Diagnostic Tool can identify and repair faults in Microsoft components used by QuickBooks.

 

l Launch QuickBooks Tool Hub.

 

l Click on Program Problems under Tool Hub.

 

l Click on the QB program diagnostic tool. Allow the tool to start. The process might take as much as 20 minutes.

 

l After the program is done, you should restart your desktop and then open QuickBooks again.

 

Rename your QBWUSER.ini file

 

You can rename the QBWUSER.ini file to see if it helps fix the problem if it is corrupted or missing.

 

l Navigate to the folder containing the QBWUSER.ini file.

 

l Select rename after right-clicking the QBWUSER.ini file.

 

l Rename the file as QBWUSER.ini.old, i.e. add '.old' after the file name.

 

l Also, rename EntitlementDataStore.ecml file.

 

l Then, try opening QuickBooks Desktop once again.

 

Try opening a sample company file to see if the application runs after renaming any files.

 

Suppose your company file won't open, but a sample company file opens. Then you can move your company file to a different folder. Once copied to a new local folder location, open it. A damaged folder or file permissions may cause the issue if your file opens from the new location.

 

After that, if you still can't sign in to your file, the company file may be corrupted. Try to restore that file from an older backup instead.


To conclude, now you know how to fix the 'quickbooks desktop not opening issue. Follow any of the solutions mentioned above to get your QuickBooks started.


Location: United States

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